Fun Reviews

Stay away from this company. I ordered a shoe rack and they’ve sent me wooden chop sticks and a spoon! Absolutely disgusting robbing b*******!! I have email them so waiting on a response, if they do not refund me I will be letting my bank know. This is the first time this has ever happened to me, absolutely gobsmacked!!

Avoid this dodgy company.

Ordered a Home Alone hat as a present, usual 'One size' sizing for hats is shown on the listing.
Turns out its a kids size!
18% restocking fee - not sure that's even legal.
And as it wasn't a Xmas present, was actually for a birthday in Jan, the item can't be returned because even though their sizing listing on the website isn't correct, they won't accept the return.
Exact same with a pair of slippers - measured the person's shoes vs the measurement given on the fun.co.uk website, the slippers should have fit easily. Instead they're far too small, again they're more like kids size (womens shoe size 4 is 23.6cm, the website lists the medium as 23cm length - but it was about 3-4cm too short).

Just do not trust their item measurements at all - nor their customer service, where you'll be charged an illegal fee even on a return that is within your statutory rights under UK distance selling regulations.

Sent me a damaged funko pop ( all the back dented & rip to the top) they said that’s just wear and tear & will do nothing about it. It’s far from wear and tear it almost looks like it was punched before packaging it was that bad, avoids this company like the plague.

Do not use this company i ordered a blanket for a christmas gift and paid for express shipping total of £41.95 and received a pair of plastic sunglasses i am a pensioner and dont usually ourchase online no correspondence or aknowledgment in regards to the correct order will be speaking to trading standards shameful

Excellent service, previously brought Funkos via the supplier. Recently brought again for Christmas, arrived perfectly on time from states. Excellent delivery tracking.

I highly recommend

These people are theives, they've keep £15 of my money. I returned an item because it was unwearable due to it being full of glitter.(I have glitter tulle and the glitter does not fall off!). They given me a refund less £15 for restocking fee. They are just theives. Would never use again. Beware they will keep some of your money if you return an item.

First time ordering from here. Easy and simple to do. Only reason for the 4 stars instead if 5 is because the tracking link didnt work at all (meaning i missed delivery and had to go collect). Otherwise will order from here again

Outstanding customer service, didn't receive a confirmation email and they responded to my enquiry within 2 hours GENUINE Funko Pops and 2 day delivery to the UK. Box was padded out with brown paper and the boxes were in immaculate condition.

Not sure what the negative feedback is about but honestly buy with confidence.

Bought Ghostbusters Ghost trap from Fun.com as currently hard to find in the UK. Didn’t realize it would be shipped from USA but only took 10 days to UK and was able to Track. Delivered well packed and didn’t have any duty to pay. Good price and Post was cheaper than most UK companies charge. Very happy with the item. Will definitely use Fun.com again, and have recommended this item from Fun.com to my fellow Ghostbusters in the UK

Bought a pop figure for a Christmas present which I couldn’t get anywhere else apart from Amazon for double the price and double the delivery time. Came in perfect condition, even after being shipped from America!! Make sure you read what you’re buying properly as it will say estimated delivery times if being imported and also if you will need to pay customs- I only had to pay £4 for delivery with customs included! And was delivered before the date expected. Thrilled!

Took just over a week to arrive. Bought some POP! Vinyls as they were sold out everywhere else. The boxes were slightly squashed on some so if you're wanting to showcase the pops with the original box then be wary there may be a few dents. The pops themselves were in good condition! A few marks and scuffs but this is due to the painting itself, not the delivery. Overall, I'm very happy with my purchase!

Little confused about the bad reviews for this place, I'm a massive Funko fan and the prices these guys have for some of their Funkos can't be beaten, Have made orders with over 40 Funkos at times and not one of them have had any issues, I can't comment on other items on their website, but Funkos no issues at all 10/10

*** AVOID, AVOID, AVOID*
I’d avoid this company at all costs, over priced £126 for one costumes, that fall apart after one wear due manufacture issues . Customer services are useless basically telling me they are no longer reply to my emails as it’s not there problem. All that money you’d think they’d be made at better quality. My sons Asda Halloween costume is better quality for £10.

Cannot recommend enough! Not only were the items cheaper than through the usual “online giants” with the express shipping option added on they were still cheaper! Order placed Sunday night and delivered Wednesday afternoon, well packaged for transit and the packaging for both items in pristine condition. I’ll admit I was a little worried when reading some of these reviews but fun.co.uk is a brilliant site to order from and I definitely will do so again. A* process from start to finish…HUGE THANKS!!

Site is completely backwards, can't sign up despite all relevant criteria being met and on top of that if you try to leave an email questioning this you're then unable to as there is no option to send after typing the complaint out. Seems like a real mickey mouse operation, or it's designed to make it impossible for you to contact them or trace anything, could be a SCAM